The focus of this Podcast is how health care professionals can provide better care for individuals of culturally and linguistically diverse (CALD) backgrounds. We present a sobering example of patient harm due to communication failures - the case of Mr AD, a 71 year old man who did not speak English, who died of post-operative complications following discharge from hospital after elective surgery.
In this episode:
Satu bahasa tidak pernah cukup (One language is never enough)
Intercultural communication and safe, effective healthcare for all
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